The Network Administrator’s role is to plan and coordinate the design, installation, and connectivity of computer and network systems to ensure the stable operation of the organization’s IT assets. This includes developing, configuring, maintaining, supporting and optimizing all new and existing network hardware, software, and communication links. The Network Administrator will also troubleshoot network performance issues in a timely and accurate manner and provide end user training where required. This person is also responsible for the organization’s telecommunications infrastructure. The Network Administrator will supervise IT employees and independent contractors hired for special projects.
- Assess near and long term network capacity needs and design and implement strategic plans to make certain capacity meets growing demand.
- In conjunction with other IT employees, create and maintain documentation as it relates to network configuration, mapping, processes, and service records.
- Develop, implement and maintain policies and procedures for network administration, usage and disaster recovery.
- Develop and deploy methodologies for testing network performance and provide network performance statistics and reports.
- Conduct research on network products, services, protocols and standards to remain abreast of developments in the industry.
- Oversee new and existing equipment, hardware, and software upgrades relating to network or telephone equipment.
- Develop and implement a replacement plan for network infrastructure components.
- Monitor the work of equipment vendors during installations and hardware performance issues.
- Perform on-site analysis, diagnosis, and resolution of complex network problems for a variety of end users, and recommend and implement corrective solutions.
- Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, VPN, and intrusion detection systems.
- In conjunction with other IT staff receive, prioritize, and respond to incoming work orders, calls and emails regarding equipment and or connectivity problems.
- Subscribe to P.I.’s mission, vision and core values.
- Responsible for assisting with hiring, orientation, training and evaluating of IT support staff relative to duties, work schedules, agency policies, and state policies and procedures.
- Maintain confidentiality of all information.
- Assist other departments in the design and implementation of new technology to streamline operations.
- Meet with new and existing vendors to discuss needs, evaluate proposals, negotiate agreements, and monitor performance and potential cost savings.
- Associate Degree in the field is preferred, and at least 5 years of experience in Computer Science, Network Management or related field.
- Proven experience with LAN, WAN and WLAN design and implementation. Ability to engineer routers, hubs, switches, and access points.
- Ability with network capacity planning, network security principles and general network management.
- Proven analytical and problem solving skills.
- Strong project management skills.
- Knowledge and understanding of, and ability to create and maintain technical documentation.
- Ability to conduct research on networking issues, and products.
- Good interpersonal skills; good verbal and written abilities, able to present self in a professional, businesslike manner.
- Highly self-motivated with a keen attention to detail.
- Availability to work occasional evening and weekend hours, or be called for emergencies.
OTHER ESSENTIAL REQUIREMENTS
- Sociological: work amicably with all departments within P.I. and to encourage teamwork.
- Sight: working with computers and other system hardware requires vision corrected to almost 20/20.
- Physical: must be able to bend, stoop, reach, lift and carry up to 50 lbs. and to sit for long periods of time.